Legal
Refund policy
How refund requests are reviewed for Brixer service orders.
Owner review required before production launch. This editable policy outline is not legal advice.
Before work begins
A refund request made before filing work begins may be reviewed for a full or partial refund, less non-refundable third-party charges already incurred.
After filing begins
Once documents have been prepared or submitted, fees covering completed work and external charges may not be refundable.
How to request a review
Email hello@brixer.ng with the order reference and reason for the request. The operations team will respond with the status and any additional information needed.